Admissions Process

Our Goal Is To Help

Casa Palmera offers individualized treatment plans for every one of our patients. We seek to make your stay here as beneficial as possible, as you are guided through the recovery process. Our staff is here to help and answer any questions you may have about our programs.

Admissions

Steps to a Successful Admissions Process

01

Call us for your initial phone interview

When you call, you will be speaking with a highly trained admissions coordinator. You can discuss the program structure, fees and any additional questions you may have. If you find our program is the right fit, you can continue your initial phone interview, or schedule it for another time. This initial screening takes approximately 45 – 60 minutes.

02

Make financial arrangements

Casa Palmera has a standard day-rate, with additional charges for any extenuating medical circumstances or additional services you may desire. It is a good idea to talk with your insurance company, because many carriers will provide full or partial coverage for your stay.

03

Arrive and Begin

From the moment you walk through our doors, we take care of the details. We'll orient you to your surroundings, introduce your care team, and make sure you feel settled and ready to do the work. Our facility always has a 24-hour licensed nursing staff available, for your care and safety.

Starting Treatment

Arriving at Casa Palmera

Meet with your admissions coordinator

When you meet your admissions coordinator, you will be assisted in filling out any additional paperwork. It’s also a chance to meet our staff, and take a guided tour of our facility.

Comprehensive personalized assessment

This Clinical Diagnostic Assessment allows our professional team to create a treatment program custom-designed just for you. By assessing your personal situation, we feel that we are better able to support you in the recovery process, and address not only the physical perspective, but the psychological aspect as well.

Review Policies

Review Casa Palmera’s Notice of Privacy (HIPAA) to learn how medical information about you may be used and disclosed and how you can get access to this information.

A List To Help Prepare For Your Pre-Admission Screening

  • Names, addresses and phone numbers of your health providers
  • Names of any current medications and supplements you are taking, including dosage, frequency of use, and length of time used
  • Current medical conditions
  • When they occurred
  • How long they lasted

EASILY VERIFY INSURANCE

We Are In-Network With Most Major Insurances

We firmly believe in eliminating barriers to treatment. It’s why we closely work with major insurance carriers to ensure everybody receives the treatment they deserve.

What Our Patients Are Saying

Care You Can Trust

Proudly Accredited & Certified

Casa Palmera is proud to be accredited by The Joint Commission. This recognition means we only provide the highest standards for safety and quality to all patients who walk through our door.

Our standing with LegitScript and CARF recognizes that we have been formally certified to meet their legal, safety and transparency standards.

Taking the First Step

Start Your Recovery

The best way to reach Casa Palmera’s Admissions Office is by dialing (858) 345-6944. You will have the benefit of a private conversation with a empathetic professional who will help you find answers to your questions and address your concerns.


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